Care Plan: Essential

Who this is for

A site that works and does not need to change much. A brochure site, a site behind a business that sells by phone and referral, or a good site that has just been built and simply needs keeping alive.

It is also the honest answer for a client who is not ready to spend more. We would rather have you on £150 for years than sell you a tier you resent.

What you get

• Hosting, managed by us
• SSL certificate, renewed automatically, so it never lapses on a Sunday
• Daily backups, retained and restorable
• Uptime monitoring, day and night, so we usually know before you do
• Security patches applied as they are released
• A quarterly performance summary: traffic, enquiries, anything that needs attention

What a typical month looks like

Nothing you have to do. Patches go on, backups run, monitoring watches. Once a quarter a short summary arrives. If something breaks we fix it and tell you what happened.

What we need from you

Almost nothing. Tell us before your own team changes anything on the site, and keep the domain registration in your name and paid.

What this is not

• No time is included. Anything that changes the site is either Active or billed at £75 an hour, quoted first. That is not us being difficult, it is what keeps this at £150 instead of £300.
• Not a growth plan. This keeps the asset alive. It does not make it better and it will not bring you enquiries.
• Not cover for your own team’s changes. If someone edits the site and breaks it, we will still fix it, and we will tell you the cost first.

Price and terms

£150 a month, twelve-month agreement, paid monthly by direct debit. Anything else we look after is £75 a month each on this plan. Thirty days’ notice before renewal if you want to stop. Your site, your domain, your accounts, always, and we hand over every credential inside fourteen days at no cost if you leave.

---